Dr Kimberley O’Sullivan talks to Beth at The Wire on bFM about compliance by electricity retailers with the voluntary Consumer Care Guidelines, how the scheme is not working to protect medically dependent consumers, and why we need mandatory basic standards of care for electricity retailers to us keep healthy at home. Listen here: https://95bfm.com/bcast/consumer-care-guildeline-w-kimberly-osullivan-may-16-2023
For more read The Public Health Communication Centre Briefing by Kimberley, Dr Lucy Telfar Barnard, and Rachel Dohig here https://www.phcc.org.nz/briefing/consumer-care-guidelines-electricity-retailers-must-be-mandatory